Scott Heath
IT Engineer/Architect
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Certifications
AWS Certified Architect Associate

Expires December 20th, 2026

Microsoft Certified System Administrator

Legacy

Microsoft Certified IT Professional

Enterprise Messaging Administrator

VMware Certified Professional

3, 4, 5 and 6.5

Experience
Windows Server

2003 to 2025

Exchange Server

2003 to 2016

Python
Powershell
PowerCLI
DNS
Secure Certificates

Web SSL, SMTP TLS

Storage

NetApp 7-mode, HPe 3par, Pure, EMC VNX

Mail Flow

Spam Filtering, DLP, SPF, DKIM, DMARC

Soft Skills
Excellent troubleshooting
Highly Analytical
Quick Learner
Motivated
Affiliations
Eagle Scout - 1999
Cub Scout Pack 28
  • Chartered Organization Representative
  • Committee Chairperson
Interests
Home Automation

Automating anything possible such as

  • Turning on/off lights based on outside light
  • Calling for a propane refill when level gets to certain level
  • Signaling using lights when washer/dryer is done or robot vacuum is full
  • Turning Christmas Inflatables off when windspeed gets above threshold
Software Defined Radio

Gathering different types radio profiles using software defined radio dongles. Currently pulling ADSB and weather station data off the air.

RC Airplanes

Multiple large scale model aircraft, gathering data from them in flight for processing later.

Experienced, versatile IT Engineer/Architect with broad experience in multiple core technologies specializing in AWS, Python, VMware vSphere, Powershell, Mail flow, DNS, Secure Certificates and Microsoft 365. Firmly believes in automating anything that will be done more than twice. Learn what the button does, not what button to push. That way everything is just syntax.

Experience
IT Senior Security Engineer
Delta Air LinesJune 2019 - Present
  • Wrote multiple custom AWS Config rules using Python to inspect resources for security compliance.
  • Aided development community on how to fully comply with Delta's information security rules, including how to fix the existing resources.
  • Worked in a team environment to create and maintain multiple in-house developed serverless applications.
  • Provided input to scrum team when discussing how to achieve security objectives.
  • Coached colleagues along to task completion when it came to AWS Config rules and Python.
  • Scripted custom reports with data pulled from SQL Databases for Data Protection team reports (PowerShell).
  • Created send mail script for testing MTAs, with GUI (PowerShell).
  • On-Call for DLP and E-mail flow issues.
  • Consulted on Mail Flow for app teams on an as-needed basis.
  • Maintained Forcepoint DLP solution ensuring the software was kept up to date in accordance with Delta standards.
  • Maintained multiple critical mail flow servers for outbound e-mail inspection.
  • Worked with packaging team to deploy DLP end point agent to all required end user endpoints.
Implementation Engineer
Venture TechnologiesMay 2017 - May 2019
  • Worked with multiple project managers to complete projects on time and under budget when possible
  • Assisted in writing PowerShell scripts to perform large migration of VSphere environment consisting of 400+ hosts and multiple VCenter servers for large Fortune 500 corporation.
  • Migrated multiple customers from stand alone ESXi hosts to vSphere clusters with VCenter.
  • Aided in sales process when needed as trusted advisor
  • Implemented Meraki Network solutions, both wired and wireless
  • Assisted in managing Cisco Ironport Solution and over all mail flow support for large Fortune 500 corporation
  • Wrote Powershell script to automate documenting VSphere environment in a standardized way
  • Earned reputation of being the guy who'll get the job done no matter what
IT Systems Architect
First NBC BankJanuary 2014 - May 2017
  • Right-sized entire VMware envionment using PowerCLI Script written by me.
  • Oversaw installation of Symantec Enterprise Vault, integrated with Exchange.
  • Installed, Configured and managed Uptime Monitoring solution from Idera.
  • Took failing installation of Cisco Contact Center Express for help desk and turned project around by editing scripts and voice prompts for demo.
  • Performed multiple disaster recovery tests using VMware Site Recovery Manager.
  • Ran Proof of concept for Symantec VIP Two Factor Auth.
  • Piloted multiple storage arrays for VDI Project.
  • Migrated from Lync 2013 to Skype for Business with Enterprise voice and Clarity Connect Call center software.
  • Migrated multiple call centers off of Cisco Attendant Console onto Clarity Connect.
  • Scripted moving Call Centers between data centers with GUI front end for ease of use
  • Scripted moving Exchange databases between data centers and servers with GUI front end for ease of use
  • Deploying virtual servers using PowerCLI, vCenter Templates
  • Deploying ESXi Hosts using hosts profiles, HP One View
Escalation Engineer
Universal Data IncJanuary 2006 - January 2014
  • Managed multiple customer networks, some involving multiple sites
  • Upgrade single Exchange Server 2003 organization to multi-server Exchange 2007, with SCR Replication, 100+ mailboxes, multi site
  • Upgrade Multi Exchange Server 2007 organization to multi-server Exchange 2010 with DAG Replication, 100+ mailboxes, multi site
  • Upgrade OS on Exchange 2007 from Server 2003 to Server 2008 with no data loss and minimal downtime
  • Create and test disaster recovery for 2 regional law firms
  • Assist in deploying Interwoven Worksite, including 1 multi-site setup using cached server
  • Proof of Concept for Exchange 2010 Unified Messaging
  • Assist in building multiple VMware View environments using both persistent and non-persistent desktops
  • Scripted connection between Juris billing database and Interwoven Worksite for creation of Client/Matter workspaces.
  • Scripted deployment of Exchange databases including replicas.
IT Manager
VersabarSeptember 2003 - December 2005
  • Created web based testing management system for testing of rigging in ASP/VB
  • Responsible for upkeep of entire corporate network of 80 users at 2 sites
  • Manage multiple Windows Servers
  • Manage multiple HP Procurve managed switches
  • Setup separate network for outside contractors using VLANs protecting our internal network from imported threats.
  • Managed 80 mailboxes on Exchange 2003
  • Migrated e-mail users from legacy SMTP/POP3/IMAP4 solution to Exchange 2003
  • Replaced entire server infrastructure after Hurricane Katrina in 2005
  • Setup offshore, Gulf of Mexico office for large BP Project with internet and VPN access
  • Provided technical support for offshore office
  • Worked my way up from creating sling tags in fabrication yard to IT Manager.
Data/Voice/PC Technician
AccesscomJanuary 2003 - September 2003
  • On and Off site customer computer repair, hardware and software
  • Allocated IP Addresses and configure routers for new and existing customers
  • Receive support calls as level 2 tech for data trouble calls related to T1 and higher connections
Asst System Administrator
eBase LLCMay 2002 - December 2002
  • Managed DNS using BIND on Linux Red Hat
  • Mange Postfix mail filters on FreeBSD
  • Manage e-mail server running iMail on Windows NT 4.0
  • Take Support calls regarding e-mail, FTP and web for 1000 customer base
  • Setup and manage Windows 2000 Web Server
Technical Support Representative
DSI/Acadian InternetApril 1999 - May 2002
  • Support an ISP with 2500 users connecting with dial up modems to ADSL on all Windows platforms and Mac OS 7.x up 8.0
  • Qualify, Install and troubleshoot ADSL connections
  • Liaison between Bellsouth ADSL group and DSI Customers
  • Responsible for telephone support
  • Aid in across town ISP datacenter move
  • Assist in customers' server-workstation moves
  • Create connectivity redundant network by placing an off-site DNS and Radius server
  • Create web based interface for adding, editing, deleting users in both on and off site radius servers using ASP/VB Script
  • Sold ADSL to business and residential customers